Short version: We collect your email and payment info to process your order. We don't sell your data. We don't spam you. The vault runs offline on your device — we can't see what you do with it.
When you purchase the Offwhelm Vault, we collect the following information:
If you contact us directly, we collect whatever information you choose to share in that message.
This website uses Google Analytics to understand how visitors find and use the site. No advertising pixels or retargeting scripts are used. We don't track what you do inside the vault — the vault is a downloaded file that runs entirely on your device.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
All payments are processed by Lemon Squeezy, a third-party payment processor. Your payment data is subject to Lemon Squeezy's privacy policy. We receive a notification of successful payment and your email address — nothing else.
After purchase, you'll receive a receipt and download email from Lemon Squeezy. We may occasionally send product update emails to purchasers. Every email includes an unsubscribe link. We don't do cold outreach, promotional blasts, or partner emails.
Purchase records are stored securely within Lemon Squeezy's platform. Any direct communications you send to maddie@offwhelm.com are stored only as long as needed to resolve your query.
Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you. To make a request, email maddie@offwhelm.com and we'll respond within 30 days.
This site links to third-party tools (AI platforms like ChatGPT, Claude, Gemini). We are not responsible for the privacy practices of those services. Please review their policies before use.
The Offwhelm Vault is intended for adults. We do not knowingly collect data from anyone under 16. If you believe a minor has provided us with personal data, contact us and we'll delete it.
If we make material changes to this policy, we'll update the date at the top of this page. Continued use of the product after changes constitutes acceptance of the updated policy.
Privacy questions? Email maddie@offwhelm.com